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DTSTART:20260112T100000Z
DTEND:20260112T110000Z
LOCATION:Online
TRANSP: OPAQUE
SEQUENCE:0
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DTSTAMP:20260421T175207Z
SUMMARY:Hospitality & Service - Masterclass with Keith Motsi
DESCRIPTION:Keith Motsi breaks down the true meaning of hospitality from welcome, to welcome back: not just good service, but genuine human connection. With signature warmth, honesty, and hard-earned experience, Keith shares how to elevate the everyday into something memorable.Keith’s Masterclass offers a blend of theory, practice, and mindset, including the fundamentals of world-class hospitality, how to read guests and tailor the experience, the difference between service, hospitality, and genuine care.TIME:Central Europe, CET: 11:00London, UK (GMT): 10:00New York, USA (EST): 05:00Singapore (SGT): 18:00Tokyo, Japan (JST): 19:00LINK TO SEMINAR: https://us06web.zoom.us/j/89903182000
PRIORITY:1
CLASS:PUBLIC
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DESCRIPTION:Reminder
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